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What a pleasure! Great great service from the get go. Really awesome staff and the service was excellent. Dentist was very through and showed us everything prior to start of... read more treatment.
Extremely clean and so far very happy with treatmentCarla C.
12/12/2019My teeth are a mess and I have been spending weeks comparing dentists in Mexico. (Important note: I put 3 stars because I haven't visited them yet). I fear I... read more will have to get implants for all my teeth; the estimate was $12,000-$15,000. I have spoken with other dentists that offer a 10% discount if paid in cash (either by personal check or cashier's check), but Advanced Smiles told me it had to be real cash--in bills. The only reason to do this is, of course, tax evasion, which is a shady practice for a legitimate business. I am wondering if anyone else out there paid in cash and if you found anything a little not-quite legal about the business. Please respond if you have any information. This makes me uncomfortable, especially since I don't want to travel carrying that amount of money. Thank you.
Barbara C.
11/30/2019I was a typical American, a little nervous about having quite a bit of dental work done in Mexico but I had read great reviews and decided to take a... read more chance. I had gone to a local dentist to get an estimate for the work I needed and it was like going to a used car salesman and it was only to start. The price was ridiculous and unaffordable to pay all that up front. I decided to visit Advanced Smiles and made the trip from LA to Tijuana. When i got there, i found the office very nice and clean, the staff very helpful and friendly and my dentist Dr. Cecile Flores very friendly, capable and skilled. I had quite a bit of work to do that I had put off for a long time and they dealt with me in the most professional and helpful way.They worked with my budget to schedule payments that were comfortable. I have nothing but raves to say about the great service i received. I happen to be a professional trumpet player and am very sensitive about the dental care I was looking for.I can't say enough about the work they did and now i still drive there to get my teeth cleaned. I can't say enough about how much I appreciate everyone at Advanced Smiles Dentistry!
Scott W.
11/15/2019I love Advanced Smiles and Dr. Alejandra Ponce for changing my life by helping me recover my smile again after suffering a fall and breaking my front teeth.
I visited a... read more local dentist, who just wanted to extract my teeth and put implants (very expensive indeed for my pocket). So I decided to travel 2 hours and 30 minutes to Tijuana and try my luck.
I saved about 60% of what my local dentist offered me.
Long story short : THEY ARE THE BEST!!
Here I leave my pictures of how they received me and how I ended up happy.Ross M.
10/08/2019 -
My dentist, Dr Flores, was very thorough, explained everything and offered alternatives and explained why she would do so. The office was clean, the staff very helpful and all of... read more my questions were addressed. One of the best dentistry experiences I have ever had.
Susan S.
9/15/2019I love this Dentist! Dr. Ceila Flores is amazing. She really explained everything clearly and gave multiple suggestions to help improve my teeth's health. My wife and I always feel... read more very welcomed and safe when we go there. I highly recommended them!
Shawn P.
9/05/2019I never usually do reviews but my two upper wisdom teeth were taken out literally just 10-15 min ago and I have to say... it was such a smooth process... read more I never expected to want to come back to a dentist again. The staff is so friendly and energetic. Such a fun environment, 10 out of 10. Would recommend
Zeinab H.
9/03/2019Their dentistry service is excellent! The only reason I give them only 3 stars is because there is a lack of communication when it comes to filing the services with... read more the insurance company. It's been almost 9 months I received the services and the first time I followed up, after 4 months of the services received, I was told the services claim had not been filed yet because they had a different clerk and that I had to fill out a patient profile form again because they couldn't find the first one. I filled out the form and waited again about 3 months to follow up and again, I was told it hadn't been filed yet because they changed company and that now I had to pay a $60 processing fee. I'm thinking, Wow, this means if I hadn't called, the paperwork would have never been filed because bothered to notify about this change? So right now I don't feel they are reliable when it comes to filing with the dental insurance and I will be calling my insurance to see what other options I have to get reimbursed.
Yomira L.
8/30/2019 -
I was concerned about crossing the border by myself because I am a 68 year old woman and had heard (hyped) stores of shootings and cartels. Nothing could be further... read more from the truth. Take the Trolley to the border and cross over on foot. I called their office and they sent an Uber to pick me up telling me what kind of car and the driver's name. I got to their Office and it was sparkling clean along with everyone in it. I was surprised to see so many 'Americans' there. The entire Staff speaks better English than our so-called president! Dr. Alejandra Ponce spent 3 and a half hours on me examining, cleaning, photographing my teeth, taking impressions (for veneers) and explaining to me what was going on with my mouth (bone, gums and teeth). I had called at least a dozen Dentists in San Diego and the lowest quote I got was $1250 per tooth for veneers. Here at Advanced Smiles it is going to cost me $450 per tooth! A big difference! This visit cost me a total of $230 and I will have my brilliant smile in just two more visits. No pain during or after and when I was done they called an Uber to pick me up while I waited in their nice air conditioned office. Carla told me how much the Uber would cost ($3.50) walked me out and pointed the Uber out to me. I love this Place!
Monica D.
8/18/2019My husband and I decided to come to Advanced Smiles Dentistry after being highly recommended by a previous client of theirs. THANKFULLY we choose to come! Not only has my... read more husband received top notch care, my in-laws have as well.
My father in-law is 91 years old and they have got above and beyond to assist him in his care. They have NEVER penny pinched us, always provided our billing upfront and answered all questions necessary!
Thank you for helping our family! We will always come here when we need services.Olga A.
7/23/2019Dr. Larissa Acosta was an excellent doctor. I had the best experience in a while. Didn't feel any pain or discomfort, I even felt asleep.
Will definitely be coming back!!... read moreAllay U.
7/13/2019As someone who used to hate the dentist, this office has completely changed my outlook ! I lost my American insurance and was 2 years overdue for the dentist. I... read more needed an urgent root canal, 6 fillings,cleaning,and a wisdom tooth extraction. The staff are friendly,knowledgeable, and all around amazing ! I've received horrible care from my dentists in California and had no idea that visits could be so easy and pain free ! Never experienced any discomfort or anxiety at this office during a procedure. Clinic is easy to get to. I park at the lot behind the San Ysidro Jack in the Box, walk across the border then call an Uber from Farmacia Milena to the office. Don't know where my receipts are but I'm pretty sure I didn't pay more than $1600 over the course of all my work. I recommend this place to all my peers.
Oksana B.
7/11/2019 -
I was using a different dentist in TJ. Read the reviews for here and made an apt. At first I was a little concerned because of all the x rays... read more and examination. I figured the hard sell was coming. NOPE. They are just super thorough and gave me a detailed treatment plan. Nothing new...all stuff that I was aware of. The staff is amazing and super energetic and friendly. Very impressed!! Cleanliness was top notch, they had state of the art equipment and also located in a easy to get to location from the San Ysidro border. My dental issue would have costed me $600-$700 here in San Diego. Total cost at Advanced Smiles Dentistry...$100 plus 5$ Uber ride. Highly recommend Dr Jose L. Metzler!!
David D.
7/07/2019Have gone there several times, driving all the way from Oregon. Very good dental work, have no complaints. Only problem is that they do not take Delta Dental directly. You... read more pay and then Delta reimbursing you. I would suggest that you have them give you a full receipt, showing that you paid and you fill out and mail the paperwork yourself. Every time they have had their 3rd party processor do the paperwork it does not get filed. Oh, and you get a 10% discount for CASH, not card.
Dwayne O.
6/27/2019Other than do a very very good job I can clearly see why this location has the number one spot on yelp they employed nothing but beautiful beautiful girls they... read more treat you incredibly well and they smile and that's nothing but makes you smile you're supportive and patient I just wish I was not so afraid of needles dammit.
Big L.
6/26/2019Excellent choice for dental implants. Dr. Metzler was very nice and really did a good job of putting my implants. I was scared and nervous at first but he made... read more me feel comfortable through the whole process. The ladies in the front desk were very friendly too. It's a small place but they have high tech machines. I highly recommend this place, specially Dr. Metzler.
Ludivina A.
6/15/2019 -
AMAZING EXPERIENCE!! I am from Los Ángeles and never have i ever experienced such professionalism and friendly staff like them! Best customer service all around. My dentist is Alejandra and... read more I'm looking forward to all my future appointments 10/10 hands down ! They will help you every step of the way, answer all your questions and not pressure you. They won't say you need something just do they can get money they're so honest and I love that so much !! I trust them ! I 100000% recommended this dentistry, you won't regret it . Thankyou so much
Jaan E.
5/23/2019This place is AWESOME!!! I've been to 3 out of my 5-6 visits and all have exceeded my expectations. The whole experience is so much better than in the US.... read more My teeth look great and I do not dread ever coming back. The prices are amazing. I see Dr. Ceila Flores & Dr. Alejandra P. {can't remember last name,sorry.} I live in L.A. and I drive down and park in SD at the new Ped West border parking lot. The new border is very nice and fast. I walk across in about 10 minutes. I feel totally safe making all of these solo trips. When I get over, I call Advanced Smiles and they call me an Uber, wait for me to get inside and I arrive 8 minutes later for my appt. Uber is cash only & about $4 each way incl tip. They really take care of you from start to finish and make sure you're comfortable every step of the way. All the ladies that work at the front desk are so nice and friendly. I have a few friends that have gone to other dentists in MX but I'm really happy that I found Advanced Smiles...thank you guys!!!
Erica H.
5/17/2019It's been a couple of years and no problems. My wife has an infection in her tooth, but the crown may break if the local dentists treat the infection and... read more want $800 to take care of the infection and crown, so we will be making an appointment for her to go to Avanced Smile Dentistry too.
Ken H.
5/16/2019This was my second time here and it was a great experience. I had an $80 teeth cleaning that was done correctly, my dentist back home had some rookie cleaning... read more my teeth about 4 months ago and they did a lousy job. My insurance only covers two cleaning a year so rather than wait & get a lousy job from my dentist here in the states, I chose to take the drive and pay $80 bucks to have it done right. The service was great like the first time and they even used some numbing spray that I have never experienced but it worked great because I didn't feel any discomfort in my mouth. The numbness went away in about 45 mins. I will be back in October for another cleaning or maybe sooner if I decide to get my teeth whitened. If you want a good dentist for a good price, then look no further and try this place.
Steven R.
5/04/2019 -
Before I tell you my story I start with one of the best dentist place you can go see around U.S, Canada and TJ that would be "Advanced Smiles Dentistry... read more and my personal favorite Dr Alejandra she's the best of the best and always would see her for dental work from now on and Liz in front desk super friendly highly recommend this place so real quick I share my story;
When I was little I would go see my dads friend who was specialist an implants in age 28 he was already DDS in San Diego when he retired and moved I stop going to dentist lol afraid of needles and dentist who keeps giving you shots none stop because they cant numb the right teeth or other problems I was so picky and TJ dentist not happening LOL no thanks so 10 yrs of looking and asking for recommendations for dentist and I'm not joking lol I found DDS in 4S Ranch in San Diego on 16918 Dove Canyon Road superb place & expensive but that's okay but one day I went to TJ for the 1st time because my cousin kept pushing me to see an Advanced smiles dentistry and there dad is retired doctor so I finally decided to go so Once I met Dr Alejandra and was another doctor I forgot there name super cool guy I just wished I listened to my cousin long ago and saved so much money and so much better then Dove Canyon road in San Diego well I found my new dentist family and I hope you do too at Advanced smile dentistry 10 Stars for there teamZabi H.
4/13/2019I had the best experience here after having some issues with another dentist in Mexico. This is by far the best dentist I've ever been to on either side of... read more the border. I've had both major and minor work and have left impressed every single time. Both Dr. Julian and Dr. Cynthia have done performed miracles on me. It's also a quick drive from San Diego, which is a huge plus. Also, they take US insurance. Two thumbs up!!
Mario R.
4/09/2019Horrible place had two extra teeth extractions that took over an hour to take them out and worst part is that I got an infection they were not willing to... read more take responsibility for. They basically told me go see another doctor! Why should I see another doctor when they gave me the infection in the first place. I payed almost 1,000 dollars for this procedure! I ended up going to a dentist here in California Where I live. Safe your money and your mouth. All they want is for you to pay! It's not a sanitary place they do not use gloves when getting dental tools ready! Their DENTAL TOOLS are NOT STERILE. This place has many good reviews because it basically payed for them, by giving clients a huge discount if they gave a review. Don't come here unless you want an infection.
Cristal B.
4/01/2019I was down in Tijuana on Monday and I did a bunch a research online and on yelp. Comparing prices and most recent reviews as well. I decided to make... read more an appt with advanced smiles for a deep cleaning. I walked in and was surprised of how professional the office looked ( better than the one I visited here in the US last week) All the staff was very friendly and professional, I met with Dra. Thelma Toledo and she explained that I needed my wisdom teeth removed ASAP, which I had no clue. She talked me thru the x-rays and the condition of my mouth and answered all the questions I had throughly. She recommended the deep cleaning for me and I couldn't of asked for better results. Very happy with the work she did on me, I'll be back for future visits here. It's definitely a must to come here for any dental work!!
Jesus E.
3/13/2019 -
I went to LA for a week and decided on getting driving down to Mexico to get my dental work done. You do have to schedule an appointment in advance... read more by calling and the front desk safe are more than helpful. We parked at the shops near by and walked across the boarder... much easier than driving to avoid long lines! The service was good, the dentist knew what they were talking about and communicated very effectively. The only reason I gave this place 3 stars is because I went there and got two fillings and within a month one of them came out. I was pretty upset about that because I live on the east coast and can't go back.
Manal A.
3/01/2019I was quoted about $8,000 in San Diego to get a root canal with porcelain crown. I got it done at Advanced Dental for under $800. You do the math.... read more Since then, I've gotten a couple other procedures done including a deep cleaning; I estimate I've saved over $10,000 in dental work over the last couple years.
The staff is awesome - courteous and helpful. The dentists are knowledgeable and communicative. I always felt well taken care of here.
For those who wonder if it's worth the hassle of crossing the border - in my opinion, yes. Luckily, I have a flexible schedule at work so I've usually been able to squeeze my appointments in during the middle of the day on a weekday - the return at the border is far more tenable at that time.Christine T.
2/23/2019Jesse G.
2/12/2019I got a cleaning done in the US last year, left the office with a serious quote... more than $8000. I'm from Europe and I hadn't been to the dentist... read more for years since I had moved to the US... Well, a few months later, I chipped one tooth on Thanksgiving Day, after doing lots of research on where to go without breaking the bank... I decided to call Advanced Smiles Dentistry, got an appointment the next day.
I parked my car in the US, crossed the border by foot, Sofia called an Uber for me and stayed on the phone until I got in the car to make sure I was safe. I was very pleased with everyone speaking perfectly English and how nice, confortable and clean was their office. All the girls were very friendly and informative, I was offered water and wifi password while filling out some paperwork.
Dr Thelma Toledo performed a thorough exam, Xrays, gave me a quote, which looked just like the one I got in the US, needless to say, MUCH more affordable ! I ended up paying 1/3 of what I'd have paid in San Diego. Crowns, root canal, cavities, old fillings that needed to be replaced... you name it! My husband also came with me for a deep cleaning.
A few appointments later and many hours at their office...I left today for the last one and I'm beyond satisfied with Dr Toledo's work. She is sweet, patient, professional and dedicated to provide the best service. She answered all my questions, and took really good care of me.
I asked for a mouthguard grinding and whitening kit, took the impressions today and they'll be mailing it directly to my house when ready, that is what I call great service !
I also want to thank all the girls that helped me along the way, from calling me a ride back and forth to the border many many times, to calling me in between appointments to follow up: Carolina, Liz, Vanessa, Andrea, Sofia, all the Dr's assistants and those I forgot; outstanding service, you are all amazing!
I highly recommend this place, I have found my dental office for many years to come!Sanaé E.
1/31/2019 -
I highly recommend this place. Our dentist was very kind and professionnal. I will definitely come back.
Guillaume A.
1/27/2019I recently went down to Tijuana with a friend of mine to meet with Dr Alejandra Ponce. I was very impressed with her thorough examination , xrays and photos she... read more took of my teeth and what i needed. I came to the office because i was told by my dentist in Los Angeles that i needed to redo a crown and how much which was jaw dropping. In the end, Dr Ponce said i did not need a new crown, just a little smoothing for a jagged edge. I ended up taking out all the silver in my mouth and other work done. I was super impressed by the care and precision of her work and significant savings of what it would cost me here in the United States. She did an excellent job! She worked on 10 teeth! That is how confident i was with her!
Louise M.
1/17/2019Hi
Their prices are way more than other dentist out there and also prices are more than what they quote on website.
1- I had four wisdom teeth extraction they... read more charged me $250 dollars each while on website that price is Extraction (surgical or impacted)$100 -$120, when I asked them they explained because it was surgical extraction but then it should've explain on website too
2- Their website crown is $450 but the charge me $950 after adding all and when asked they explained that it is only crown which is $450 so they should explain that on site only crown $450 plus treatment.
3-Composite filling they even had me sign that this is going to be price and I signed but at checkout prices were increased when asked they said it was more deeper than they thought then I said you should've said that it might be more after looking at it.
4- They always said from office to border ride is free and but they charged me.
Make sure to go over their prices before treatment and compare with website because when I searched I found very compatible prices here in Fremont and realized no reason to waste entire day going to Mexico also even other Doctor's in Mexico are much cheaper than this facility when I did more research.
Lastly they treat you like a butcher and I felt no sympathy towards patience at all.
Their courteousness and service is good, employees are very professional but that we find here in US too. The MAIN REASON of flying all the way to save money and I didn't find them being honest with prices and lots of hidden charges under one treatment, they want to juice your pocket out as much as they can.
Thank youResh R.
12/20/2018This review is purely based on a conversation I had with whoever I spoke to over the phone.
I heard great things about dentists in Tijuana and with this being... read more rated number 1 on yelp it was my go to. I called to inquire about the process and Without thinking it through thoroughly I made an appointment for 2 days out. I spoke with Andrea.
After I got off the call I realised that I probably rushed into making the appointment and immediately called to cancel. I then spoke to someone else and when I told her I want to cancel she was insistent I tell her why and that this was short notice. I reminded her I made the appointment less than 5 minutes ago and I did not have to tell her why I was cancelling it. Who was she to demand a reason why I wanted to cancel. For that reason I would not look at paying this dentist a visit.Philip H.
11/24/2018 -
For those patients who are wondering about the situation with the border today, no worries. I just crossed into TJ and everything looks normal.
So don't miss your appointment!... read moreMarion H.
11/23/2018It is a week now since I had 7 upper teeth extracted and a denture put it. I am pleased I did extensive research on Dentists in Tijuana as I... read more feel that I hit the jackpot. Advanced Smiles, Dr. Julian, Dr. Cruz the surgeon, Dr. Cynthia, Sophie and all the staff are extremely friendly and efficient.
I had a flipper plate on my upper teeth but bit into something that cracked two top front teeth which necessitated action.
The clinic is split into two areas and the cleanliness and hygiene is unsurpassed. I had a free consultation, including X-Rays which I could see on a large monitor in front of me; and then Dr. Julian gave me a thorough explanation, in excellent English, of options available to me with recommendations to me but leaving ALL the decisions for my treatment up to me. I knew the consequences of one treatment over another and decided to go for the surgery that would cause the least problems going ahead. At that first appointment a caste was made of my teeth and an appointment was made for the 31st October.
Dr. Cruz is an excellent and pleasant oral surgeon and very concerned about pain control and comfort. After being thoroughly numbed, with only a few pricks that I could feel in my upper pallet the surgery began and took less than one hour. The denture was ready to be put in by Dr. Julian and it fitted perfectly. Dr. Cruz came back twice to check if I was having any pain. Twice I was having twinges in my upper RH jaw and was given more Lidocaine.
He thoroughly went over what I could or couldn't do/eat for the next 7 days, plus prescriptions for antibiotics, pain pills, another medication for healing and a mouth rinse.
I only had to use the pain pills(2) as I felt the Lidocaine wear off, two when I went to bed and only ONE the next morning.
I have had no pain at all, felt a little weak and tired, which I was told to expect. I am now back on a regular meal schedule and getting used to the dentures. I have another appointment 13 November for a follow up.
I am thoroughly satisfied with Advanced Smiles and CANNOT RECOMMEND THEN MORE HIGHLY; the service, facility and equipment is equal to or better than anything in Los Angeles; and the PRICES are at least a third less than in the US, with no scrimping. If you are looking for a Dentist this is the place to come to in Tijuana.Reece T.
11/07/2018My fiancé and I were very hesitant about going to Tijuana for dental procedures but it all worked out beyond expectations. A dentist in San Diego told my fiancé that... read more he would need a root canal on his chipped tooth and Dr. Thelma double checked only to find out that he actually didn't need a root canal. He just needed a fill and a crown. We ended up paying 1/3 of what they wanted to charge us in San Diego.
Dr. Thelma's office is very clean and the receptionist were very nice. The customer service here is amazing, they will direct you and walk you through every single step! I'm very happy we found a great dentist and we will continue to come here for any other dental procedures.Jewell C.
10/30/2018Had a consultation about 3 weeks ago for veneers and will definitely NOT be returning for treatment. I didn't feel confident enough in their skills or artistic eye for cosmetic... read more dentistry. They are general dentist who do veneers. I had previously consulted with other doctors but because of pricing I decided to go to TJ. My consult was soooo different with the other dentist here in the US. The work they do at this dental office seemed mediocre and half assed. Their before and after pictures looked very horsey and terrible. While I was waiting at the lobby, their was a patient of there's telling me how unhappy she was with her results and that her dental implant was lose and coming off. She mentioned a lot of her friends were unhappy with their results also. Please remember you get what you pay for. These dentist here are no experts or artists! They just put chiclets on your teeth. Don't take any shortcuts when it comes to your smile, do your research and go with true EXPERTS. You can thank me later.
Ana S.
10/14/2018 -
I drove 4 hours to get to Tijuana. They took to to the office where all the dentist look super young. I never have cavities and when I came here... read more they told me I had 7. To me it sounded strange .I also asked for my teeth to be whiten and I could tell I wasn't going to be happy with the result because the dentist and the assistant were unsure how to mix the gel and the assistant kept asking questions that made me think that it wasn't working. After it was done there was to visible result and the dentist was trying to convince me that I've had had great results. I could have had the whitening in the USA for $20 more.
Armando R.
10/10/2018This office is clean, easy to find and the hygienist who worked on my teeth was quick and I had a relatively painless deep cleaning.
While there was a little... read more misunderstanding with the cost of services, it was resolved by the manager, Robert, in a very professional manner.
I appreciate the communication and that this business strives for customer satisfaction. My recommendation for this dentist is positive for the work I had done, just make sure that you are away of all costs of services.Victoria R.
10/01/2018A great experience, well worth the trip from Boston, Doctors and staff very professional could not be happier.
Alan D.
9/11/2018I first visited Advanced Smiles Dentistry about a year and a half ago and then again recently. Great place and excellent customer service. Recently my mother in law was in... read more a lot of pain. I should have left her to suffer for a few days 🙂 but we went down to Tijuana and she ended up feeling much better within a few hours. I had a root canal that needed to have the crown replaced and Advanced Smiles did a great job.
Alex A.
8/29/2018
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(619) 488 1557
